What Arab Computer Service Actually Does
A typical service day is split between residential work during business hours and scheduled commercial visits around the rest of the week. The list below is what shows up on the schedule most often — each one priced flat or quoted in writing before anything starts.
On a Residential Service Day
- Slow computer repair and speed optimization — The home desktop that takes five minutes to boot, the laptop that crawls after a Windows update, the kid’s PC that is buried in toolbars.
- Virus and malware removal — Popups impersonating Microsoft, browser hijackers, adware chains, and the occasional real infection. Cleanup plus an account audit so the password reset actually takes.
- Data recovery from damaged or failing drives — Logical recovery work and imaging on drives showing early failure. Honest answer about recovery odds before anyone pays for an attempt.
- Laptop screen repair on approved models — Confirm availability by phone before dropping the machine off. We stock panels for the models we see weekly; anything outside that list we will tell you up front whether we can do it or not.
On a Commercial or Business Service Day
- Hard drive replacement and upgrades — Workstation drives swapped, servers imaged, SSD upgrades planned around the office hours that minimize downtime.
- Network troubleshooting and connectivity issues — Office routers, access points, the VLAN that was not working right after the last vendor visit, and the small-office VPN that kept dropping.
- Business IT support and maintenance — Monthly plan coverage, patch management, peripheral fixes, point-of-sale support, and the shared-printer issue that eats three hours of office time before someone calls.
On the “Everything Else” Ticket
We also cover peripheral and accessory setup as part of a wider tune-up visit — a new printer mapped to a freshly built computer, a tablet joined to the home Wi-Fi during a router swap, a scanner added while we are already configuring the office network. As a stand-alone visit (“come set up my new printer”), that is not our primary work.
Pricing at a Glance
- Remote support: $40 per 15-minute block
- On-site residential: $85/hour, one-hour minimum
- On-site commercial: $95/hour, one-hour minimum
- New-computer setup with data migration: $99 flat
- Virus cleanup (bench): $89 flat
- Business monthly plan: from $85/month
Book a Visit
Chad Sanders · 256-550-1988 · 235 Guntersville Rd, Arab, Alabama 35016
Phone is the fastest path. Five minutes on the line usually picks the right delivery — remote, on-site, or bench drop-off — and books the visit inside the same week.